By Jena Ardell
By Jon Campbell
By Alan Scherstuhl
By Tessa Stuart
By Roy Edroso
By Jon Campbell
By Albert Samaha
By Zachary D. Roberts
The stories out of Silicon Valley several years ago were all about the products and the people. Now the stories are all about the money. How does that affect the mind-set of the people working in the Valley?
So many companies have gone public that you're getting the first degree of separation. We all know somebody who did it. Before it was "we've all read about it." Now it's closer to home. And that's troubling to people. It stirs up a lot of envy. It does pain me a great deal because it seems like that kind of media story is reaching a fever this summer. The money is a huge part of it, but it is a complicated little environment. I do feel like there is a fight for the soul going on right now.
I see tons of start-up ideas. They're all about putting another product category online. It's a good business model; I'm sure it will be huge, but it totally co-opted the sense that there is anything cool about this. It's a distraction from people's dreams. The dream wasn't to do turtles.com.
Well, that might be someone's dream.
Yeah, turtle lovers, absolutely. There's a fish food site, these guys out there to sell fish food. On their Web site, you have to fill out the form, print it out, and fax it to them, and then call with the credit card number. And they are doing more business than pets.com. Their revenue won't last. But they're out there and they love their fish food. [There are also] people out there who don't love what they're doing, don't know the product. I feel like it's harder to find ideas and people who inspire me this spring and summer.
You talk about the idea of the "old-fashioned halo test"that if you're not improving society, there's no point. Do you think that people in the Valley believe that they're improving society? Are they actually improving it?
I think that they believe it less and less. But I still do meet people who fundamentally believe in it. What I have seen is social structures get broken down. It's increasingly a classless and raceless society where the normal ways we establish order have been challenged, have been torn down. [It's amazing] to watch a kid who didn't know anybody when he got here and came from Taiwan build something and do well despite all the odds. The social structures and social bonds of society are being changed. I'm not saying it's a promised land. People are lonely, work way too hard, lack meaning in their lives, lack the psychological furniture that gives you your reference points. You have all these social nomads.
I have a friend [in the Valley] from Odessa, Texas. He's Indian, and he was subjected to a lot of racism. He loves it here because it gets beyond that stuff. He's adopted as his culture the buzzwords of Business 2.0 magazine. On the one hand, it's very twisted to watch. [We've] gotten above race and class but it's a barren, cultureless class.
I do think people are going to give away a ton of money. [They'll] take their model and apply it: empower people to help themselves. They've seen that the whole society can do so well. But [impoverished] East Palo Alto is right there in the middle of it. And the Valley still doesn't go in there. [The thinking goes,] I can give you a million dollars today or I can hang onto it and invest it in my company and next year it'll be 6 million. But we definitely have decided as a country that the welfare state isn't working and we want to try some different things. We're looking for role models for the right way to do that. This is just one experiment.
You don't overtly discuss the gender gap in your book, but the male dominance of Valley culture comes through in subtle ways.
I really intended to have a women's chapter be a part of the book. Lots of women would say, "My story is the story." This was a similar thing I found with engineersa hubris, a defensiveness to mistake the instance for the general case. I learned some great stories but there wasn't a consensus, there wasn't a definitive women's experience. Many women felt like they were very aware their sexuality could be used as a business tool, [and some] would quit the business because they were disgusted by this. Some would just deal with it to the point it didn't even bother them. There are many women who have to put up with locker-room talk [at work]. But there are places like Netscape where at one point there were more women than men. The percentage of Ph.D.s awarded in most sciences to women doubled over the last five years, but in computer science it went down.
The real fear I have is, they're creating a big medium for the masses. If they don't represent it within, it will show. I see it as a real problem. But the multimedia and content world is a different world from the hardcore chip engineers, the real geeks, the old Intel culture. The Valley has gone through these phases of hardware, software, media. That has allowed so many more women to come here in the last few years. It has gotten a lot better. Eight years ago, [male executives] were like, I'm gonna marry the secretary. Now it's like, I want someone who's as ambitious as me.