Queens Logic?

(Indeed, this spring, DHCR relocated the ALJs who preside over harassment hearings from Gertz to Beaver Street, where their proceedings are held, after an internal audit concluded that traveling between Gertz and Manhattan cut productivity.)

Despite staff concerns, DHCR general counsel and former landlord attorney Marcia Hirsch boasted to the city's Rent Guidelines Board that she was "pleased to report much progress" in slashing tens of thousands of all sorts of complaints agency-wide.

"There's fewer cases because they accept fewer cases," argues the veteran EU worker. "They accomplish that by denying tenants a lot." Says a colleague, "We are here to enforce the Emergency Tenant Protection Act. Yet everything now is geared to make it harder for tenants."