One of the daughters, Jennifer Serex-Helwig, a Sacramento, California, mother of three who also works, has continued to struggle with the Pentagon, futilely, for more information. It has left her drained.
Her voice falters and chokes in the middle of a conversation. "I'm on the verge of tears all the time now. I can't help it," she says, pushing the words out. "Even when I'm doing housework, I feel guilty that I'm not working on this. This shouldn't be happening. I didn't do anything to deserve this.