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New York's Ten Worst Landlords, Part 2

In a city of slumlords and broke-ass apartment buildings, these stand out.

Additional reporting by Donal Griffin

FLOODS OF COMPLAINTS

Alvaro Diaz Rubio
Hell above, hell below: 
In a Suzuki-run Bronx 
building, Ethan Almonte 
enjoys the plywood 
replacement floor, but not 
the mold on the wall. 
At right, the Almontes’ 
ceiling. Below, rats captured 
by a tenant’s glue gun.
Elizabeth Dwoskin
Hell above, hell below: In a Suzuki-run Bronx building, Ethan Almonte enjoys the plywood replacement floor, but not the mold on the wall. At right, the Almontes’ ceiling. Below, rats captured by a tenant’s glue gun.

Landlord: Steven Carter (Cronus Capital and Perseus Capital Management)

At the height of the real estate boom, the private-equity firm Cronus Capital, controlled by financier Steven Carter, went on a buying spree, amassing about 30 buildings in Harlem and Washington Heights in just a few short years. Two of the buildings now sit on the city's worst-violations list. In four buildings, there are group lawsuits against Cronus's management arm, Perseus Capital Management, demanding that either the landlord and its managers make widespread repairs or a judge appoint an independent administrator. Tenants in six properties have been granted building-wide rent reductions by the state, says Diogenes Abreu, of the Northern Manhattan Improvement Corporation. At least 60 additional tenants in 15 separate buildings have enough lingering repair problems that the state has also lowered their rent.

Cronus is an affiliate of HIG Capital, a $7.5 billion European private-equity firm. Carter, the principal of Cronus, lives in the Sabrina, a luxury condo building at West 98th and Broadway, not all that far from the screwed-up buildings under his control.

Cronus boasts the conversion of a Chelsea office building into luxury condos, and also has various real estate ventures in New Jersey, Florida, and Houston. The Bronx and Washington Heights buildings fit one of Cronus's "investment strategies": "Acquire underperforming properties and develop a specific turnaround plan." Benjamin Dulchin, executive director of the Association for Neighborhood and Housing Development, translates: "When you say 'underperforming assets' in a rent-stabilized building in New York, that means the tenants themselves. The tenants themselves are the underperforming assets, because they are too poor."

As for Cronus's "turnaround plan," consider, among other properties, 79 Audubon Avenue, which Cronus acquired in April 2007. Earlier that year, before Cronus purchased it, the building had 79 code violations, including a four-foot-wide hole above the row of mailboxes in the lobby, says tenant advocate Evan Hess. Sixteen months later, the number of violations had surged to 217. Seventeen tenants declared a rent strike, placing their rent payments in an escrow account. In September 2008, a judge ordered Cronus's management arm, Perseus, to complete all repairs in 60 days. But by February 2009, the building had 224 violations—even more than when the judge first ordered the landlord to deal with them. As of March 2010, the building had more than 180 violations.

Quotable: Tenant Lida de la Rosa says of her Washington Heights building: "We've got holes, holes, holes—I'm talking about holes!"

What it's like to live there: Running water, stagnant water, leaking water, no hot water—all are plagues at various Perseus buildings. Liliam Evora, a grandmother and teaching assistant who lives at 184 Nagle Avenue in Washington Heights, has endured a constantly leaking hole in her ceiling. She says she called Perseus every single day for two years, but got no rhythm. So she petitioned the state for a rent reduction—and got it. Public Advocate Bill de Blasio recently used Evora's building—with its 168 heat and hot-water complaints this past winter—to kick off a campaign in support of a City Council bill that would increase the fines for landlords who go more than five consecutive days without providing heat for their tenants.

At 11 Vermilyea Avenue, also in Washington Heights, Milagros Puello, a 58-year-old home attendant who lives in one of the apartments that sued Perseus, couldn't get her leaky bathroom ceiling repaired. After six months, the ceiling collapsed. She paid a neighbor $200 to tape it up with plastic garbage bags, but she says that dust from the broken ceiling has brought on asthma attacks. A judge has ordered repairs in 17 apartments in the building.

"It's like a cat-and-mouse game with them," Lida de la Rosa, a 46-year-old office assistant who works for an insurance company, says of dealing with Perseus management. "There's really no use in calling. You leave a message, but you never get through." De la Rosa lives in 507 West 170th Street, a building with 347 code violations—half of them immediately hazardous—making it one of the 200 worst in New York, according to the city's weighted scale of serious violations and violations per unit.

"Abandoned—we just feel abandoned," says Eligio Valerio, a 42-year-old taxi driver who lives in a Perseus-run building at 516 West 169th Street. "My fuse box is broken. There are so many rats, so many broken windows. They just don't fix!"

It's not just low-income and rent-stabilized tenants who are having problems. Yoni Etzion, an Israeli musician who shares a one-bedroom apartment with her boyfriend at 618 Academy Street in Washington Heights, says the company never came through on major repairs that were promised before the couple's September 1, 2009, move-in date. After numerous calls and e-mails, the couple decided to just show up at the company's Upper Manhattan office, a copy of their lease in hand, and throw a fit. "They just don't care," Etzion says flatly. A tenant in Etzion's building told El Diario that she had to sponge-bathe her children on the fire escape because the company wouldn't repair her bathtub.

Mitigating factors: Adam Foreman, Perseus's maintenance director, tells the Voice that the company is "well aware that there are plenty of violations out there." He says he has done a lot of work to clear the violations from the city books. But, he adds, "We're just a management company. The investors are the people that own the buildings." Foreman says the city is also at fault: "[Department of Housing Preservation and Development] generates so many funds for the city. They are more compelled to write violations than they are to come out and clear them."

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  • 09/29/2011 9:36:00 AM

    I am quite often on the lookout for good blogs I'm glad. This great article curiosity.

  • Guest 08/11/2011 7:39:00 PM

    One other thing: please enlighten us all and tell us what building YOU lived in during all this. Did your ceiling cave in on you? Was your building infested with rats? Did you have to take cold showers in the winter?

  • Guest 08/11/2011 7:36:00 PM

    "I and others were pressured to sign documents that supported this charade" Did they point a gun at your head? Neither you nor Steven Carter HAD to sign anything.

  • FormerEmployee 08/11/2011 3:23:00 PM

    Everyone has been duped into believing that H.I.G. Cronus/Perseus is run by either Phil Tager or Steven Carter. There are very powerful, wealthy firms and people behind this business that used these guys as fronts, particularly Steven Carter. I and others were pressured to sign documents that supported this charade, and I left the firm because I was disgusted by the politics and deceit. This article and others have the story so wrong that it's sickening.

  • OMG 08/05/2011 3:14:00 AM

    Steven Carter and Philip Tager should simply be put in jail. There personal finances or at least the money they earned while holding the title of Managing Partners should be returned in order to repair these buildings. While such horrendous conditions exist why should Carter and Tager be paid a salary? Everyone is out to earn a living but this is criminal, it is simply stealing money from investors, tenants and the government. Put them in jail. Justice needs to be served on a silver platter.

  • 02/08/2011 5:54:00 PM

    this list will help clients have better landlords, good thing this is released to the press for the awareness of the public... http://www.telavivapartments.org

  • Guest 12/28/2010 9:08:00 PM

    Perseus Management is one of the worst management company I've ever experienced. My roommates and I have been living in horrific conditions. We call 311 almost everyday on our apartment. The inspector sent from 311 told us that they consider Perseus Management the worst company in all of New York City. We have only been living in our apartment for 4 months now and we have dealt with: an infestation of rats, maggots crawling out of the walls, a security door that doesn't shut, no heat or hot water, holes in the walls behind all of the cupboards, no stove, and water gushing out of our ceiling. This is only a short list of the issues we have had. The company hires lowlifes that you will have to deal with on a daily basis. They lie to you, mock you, and hang up on you when you call with a maintenance request. Do not rent from this company - signing a lease for this apartment was one of the worst mistakes we have ever made!

  • H 11/06/2010 3:20:00 AM

    I think it's sad that people live like this. I don't know the real reason they say - it's too cold to live in an unheated apartment in NYC but hopefully this article will 1) get landlords and management companies on the ball quick - or atleast develop better was to manage these apartments and 2)get Stephenson some anger management - I know it's hard managing an apartment but either you're in or out

  • Mark 10/13/2010 10:19:00 PM

    A website has just been launched that focuses on the stuff this company makes tenants put up with: http://fixperseus.com

  • Mark 10/13/2010 10:19:00 PM

    A website has just been launched that focuses on the stuff this company makes tenants put up with: http://fixperseus.com

  • Dave 09/15/2010 9:36:00 AM

    I grew up with Steve, but I haven't talked to him in about 4 years. He is a very shrewd person, but not without compassion. He actually began and funds a school in Harlem for at-risk and less fortunate kids. He himself grew up in a tough environment, so he knows what it's like for the less fortunate. In high school he did say that he loved to handle money, and that scared me a bit, but I believe he wants to change his community for the good. I know he enjoyed success in real estate in the early part of the decade. At the end of the real estate bubble I think he wanted to use some of his success to purchase some underperforming residential buildings in order to improve them. Then the downturn hit and he doesn't have the resources to finish what he started as quickly as he wanted. Again, I haven't talked to Steve directly about this, and he doesn't know I'm writing this, but knowing how he hates injustice and hypocrisy he probably wants to change the conditions in these residences more than the people living there do.

  • Gloria Bedoya 09/01/2010 4:32:00 AM

    It is sad that all these criminal landlords are above the law, they pay corrupted inspectors, and God knows why politicians and judges don't pass a law to nail them down either. All they care is money, money is their God and yes most of them are hasids who pray all the time and call themselfs people of God..hahahaha

  • Fin MacCool 08/20/2010 3:07:00 AM

    Another criminal "landlord" is Kenmore Associates, a.k.a. Housing & Services, Inc. a.k.a. Norris, McLaughlin & Marcus, a poverty pimp that robs the taxpayer and enslaves the tenants. They filled over 500 cases against tenants in a 300 unit building!!!!!!!!!! Abusing the legal system, corrupting politicians and cops and stealing your tax money like they stole a $50+ million building in Gramercy Park from you, the People. Address 145 East 23rd Street Manhattan. They burglarize, turn off heat and water and block criminal complaints by hiring ex detectives from same precinct.

  • Charles S 04/03/2010 9:28:00 PM

    I'm so glad the Voice decided to bring back the 10 Worst Landlords series. This was one of the best yet-- extremely well-researched, and what I really liked was how it demonstrated how larger issues, such as the foreclosure crisis, filter down to the daily lives of New Yorkers. I only wish Ms. Dwoskin would next focus upon the city's ten worst roommates-- I believe I have a contender!

  • Theresa Beermann 04/03/2010 7:23:00 AM

    Holy Dung, Batwoman. Reading your articles made the hair on the back of my neck stand up. I hope Ms. Dwoskin's hard-boiled reporting instigates much needed change in the city's handling of these criminal landlords.

  • Multifamily Investor 04/02/2010 3:26:00 AM

    Which one of these 10 may face eviction from his own apartment building? http://bit.ly/aBsg2j www.multifamilyinvestor.com

  • roger 04/01/2010 10:41:00 PM

    i have a great art-deco furniture collection from the old dep. modern store on sullivan st. in soho. can you help me sell them?

  • Tom DeMott 04/01/2010 3:39:00 AM

    Good stories LIz. Landlords in general are also refusing to recognize the Jan. 22, 2010 court ruling which put this years 30 and 60 dollar increases for rent stabilized tenants paying under a $1,000 in jeopardy. They are not willing to accept the precedent setter ruling for ill-conceived RGB bulk increases in 2008 and 2009 which were viewed by the court to be discriminatory against long time tenants, and the elderly of course. Hope tenants with leases coming up are challenging these increases, we are up here in West Harlem. Tom DeMott

  • Manolo 03/31/2010 5:56:00 AM

    It'd be easier. All I need is to figure out a way for Ms. Dwoskin to send me a link every time she has published another Voice story - so I don't have to worry about missing one - so I don't have to bother perusing this newspaper any more than I have to. Another interesting and (in today's world) relatively objective piece of reporting. Please keep up the good work, I've been enjoying it since the Erhan Yildrim article of 2008. M

  • ben 03/29/2010 9:34:00 PM

    really really amazing its a play waiting to be written....specifically humphrey stephenson

  • Emily 03/29/2010 8:58:00 PM

    Fascinating and frightening...where's the government regulators on all this? Is there any middle ground, or is it just eviction or bust?

  • Ron from Cleveland 03/29/2010 3:45:00 PM

    Not a new problem of course. But one that's become so commonplace in New York and every other major city that it's easy for us to just see it as part of the urban landscape. Dwoskin's diligent and thorough reporting keeps us from doing that...keeps this horrendous practice a bright blip on our collective radar screen. I applaud her good work, and the Voice for turning her loose to do it.

  • Brian 03/29/2010 6:15:00 AM

    Ms. Dwoskin is one of the most compelling writers I know...no matter what the subject matter. Thank you to the Voice for allowing her the opportunity to open our eyes to this horrid side of humanity. I hope that the editorial staff shows appreciation for her talents. Thay are lucky to have her on staff.

  • marina shuster 03/28/2010 11:18:00 AM

    great job lizza..

  • Leonard Schloff 03/28/2010 9:14:00 AM

    What an incredible amount of work documenting this sad state of affairs. Has this publicity resulted in some relief for these unfortunate tennants?

  • Smith 03/28/2010 2:14:00 AM

    We are the tenants of 115 East 60th Street , Manhattan, New York City, would like to nominate our landlord Mr. Steve Tzolis as the New York's Ten Worst Landlords. Mr. Tzolis owns also 2 restaurants: Persephone at 115 E 60th Street, NYC and Periyali at 35 West 20th Street., which he runs under the name Vasiliki Corp. Mr. Tzoliz and his second company Vrahos, LLC quietly destroying 100 years old Manhattan building 115 East at 60th Street. Tenants harassment, rent stabilized apartments conversion into extra restaurant private rooms, to name a few Mr. Steve Tzolis achievements as a landlord, which qualified him as one of the worst landlord in New York. 2 years ongoing restaurant expansion, apartments covered by dust and led contained debris. Historic building exterior had been destroyed: old Swedish type alcove was removed for extra additional outdoor restaurant seats. Heat and hot water had been disconnected several times every month of this winter. Some apartment has no gas supply for several weeks.

  • lou jones 03/28/2010 12:35:00 AM

    http://www.wnyc.org/shows/lopate/episodes/2010/03/24/segments/152246#comments radio talk show discussing the voice's nyc 10 worst landlord. can download as mp3?

  • Vivian 03/27/2010 6:42:00 AM

    Amazingly compelling recounting of amazingly horrifying realities. Grateful for the massive work behind this article... the hope and compassion driving it comes through clearly. Thank you for shining so much light.

  • Jacquelyn 03/27/2010 3:28:00 AM

    Ms. Dwoskin's investigative reporting continues to take her readers into the darker sides of urban life. The social, emotional, and health damage these conditions must spawn is ultimately a price we all pay. I hope her reporting spurs the city bureaucracy into more effective and immediate action.

  • Mark Simeone 03/26/2010 9:52:00 PM

    Incredible coverage Ms. Dwoskin as you go to the seedy again and venture into places most of us would run from. I only wonder what the city is actually doing about these squaller conditions provided by these landlords and what the expensive legal system in place is actually accomplishing. Hard to believe it's 2010 isn't it? To those ineffective city officials, to these landlords, I only wish I could serve them a banquet of "Rat Soup Stew" served with a repast of "La Cucaracha Morsels", al dente of course.

  • Tony O 03/26/2010 9:01:00 PM

    Jon Smith, The Voice did publish several other Ten Worst Landlord lists since 1998. The last was in 2006. While we looked at those previous lists, we felt it was important for Ms. Dwoskin to take a fresh look at current data -- open violations, current lawsuits, and many other factors, before coming up with a list that made sense for 2010. This is an enormous amount of work, so we'll probably wait until 2012 to do it again -- but you can be assured that we'll be starting again from scratch, rather than resting on the work done in this piece. Tony Ortega Editor

  • Lorri D 03/26/2010 7:46:00 PM

    Greed is the small part. Why do these Landlords find great pleasure inflicting this inhumane and cruel living conditions towards their fellow man? This is a crime on many levels. Hopefully the building departments and the DA office will unite and stop this barbaric and criminal behavior. Great reporting.

  • Richard 03/26/2010 4:48:00 AM

    As egregious the landlord's greed, so is the ineffectiveness of the City's Code Enforcement Bureau. Great investigative reporting.

  • jon smith 03/26/2010 12:18:00 AM

    Ms. Dwoskin you now need a update article of nyc 10 worst landlord published in 1998 to let all know what happened to those name and why was they not continue to include in this 2010 list. It looks like the 2010 nyc 10 worst landlord is the next one published since 1998. And per research with the village voice your newspaper only did 1 landlord name update within the 10 worst that got published in 1998 and never again for the 3rd time on this same name. Hmmmm interesting I wonder why? Please note that there is no landlord name published here in this comment for security related reason.

  • John Myers 03/25/2010 9:58:00 PM

    This is great work and very interesting reading. Ms. Dwoskin's work with the Voice is always full of bold ambition and first-class writing.

  • Multifamily Investor 03/25/2010 7:24:00 PM

    What two questions did Elizabeth Dwoskin fail to ask in either part of her article? http://bit.ly/9ysH2l www.multifamilyinvestor.com

  • Gil Avineri 03/25/2010 8:48:00 AM

    May the creator have mercy on our misguided souls. When the Golden Rule has been forgotten, all the other details pertaining to a religion become devoid of meaning. They are just that, mere details.

  • Jonathan 03/25/2010 7:24:00 AM

    As bad as it is in a recession, it's worse at the bottom of the heap. This is the report we least want and most need to hear. With appreciation to the Voice, its traditions, and its talented and committed investigative writers.

  • Tabari Z Bomani 03/25/2010 6:07:00 AM

    I want to thank you Ms. Dwoskin for this article. Besides being well written it is the type of information we need. It is unfortunate that people are forced to live like this. It is a crime that people value wealth over human life(this is what happens when a nation and it's people blindly embrace capitalism). As we enter Passover I pray that those land lords who claim to follow the path of Abraham would find the time to question if they could ever find favor in the eyes of the God they pray to while they cruely oppressed others. It is a shame!

  • Kevin 03/25/2010 1:43:00 AM

    As usual, this fantastic writer, Ms. Dwoskin, surveys the city with the feral, foam-mouthy vigilance of a threatened mother bear. Is she one of the best writers at the Voice? There's an argument behind that, sure. This story, a greasy bit of public welfare gossip, pulsates with the usual Dwoskinian heartbeat: desperate concern for New York's emotional integrity, inflected and underscored with humor and pathos. I mean it when I say that I pick up the Village Voice without fail when I see that she has been assigned a cover story. Am I being too emotional? Perhaps. But I make emotional decisions when it comes to these kinds of things. Thanks guys and please tell this writer to keep up the GREAT work.

  • kevin 03/25/2010 1:42:00 AM

    As usual, this fantastic writer, Ms. Dwoskin, surveys the city with the feral, foam-mouthy vigilance of a threatened mother bear. Is she one of the best writers at the Voice? There's an argument behind that, sure. This story, a greasy bit of public welfare gossip, pulsates with the usual Dwoskinian heartbeat: desperate concern for New York's emotional integrity, inflected and underscored with humor and pathos. I mean it when I say that I pick up the Village Voice without fail when I see that she has been assigned a cover story. Am I being too emotional? Perhaps. But I make emotional decisions when it comes to these kinds of things. Thanks guys and please tell this writer to keep up the GREAT work.

  • L&T Matrix 03/25/2010 12:35:00 AM

    In the spirit of J Lobbia, Leslie Holmes... Thank-you Ms. Dwoskin

  • Liz Doe 03/25/2010 12:13:00 AM

    Please ad to your List Mr. SteveTzolis, a.k.a Vrahos LLC. Landlord of 115-117 East 60th Street, NYC 10022. More that dizen violations

  • Brian McDonnell 03/24/2010 11:08:00 PM

    Amazing that someone from the Voice has to be the source of information so important to so many. With the budget cuts, it will be even more urgent that this type of excellent coverage continue.

  • Gary Fields 03/24/2010 8:59:00 PM

    Powerful article. I hope it inspires the City to take more effective action.

  • herschel 03/24/2010 7:44:00 PM

    I take it you had to do some PC editing to make sure all 10 weren't hasids. They are.

  • TruthAbout Mold 03/24/2010 8:29:00 AM

    Mold can cause serious health problems. For accurate information about mold remediation, mold legislation and the health effects of mold, go to http://truthaboutmold.info.

 

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