Best Customer Service for Masochists (2008)

House of Field

The HOUSE OF FIELD stands as a totem to New York fashion culture's daring and individualistic credo. But the service one gets for coveting Pierrot knits and Acne Action Jeans leaves much to be desired, from the virulent demeanor of the cashiers—amazons who bang receipts down at the slightest complication—to the chain-smoking sales help. You gotta love a store in which no one bothers to check you for items until you're already sampling frocks inside the booth! One has to wonder if the girls of Sex and the City ever have to put up with this demented brand of guest relations. I don't think so.


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