ok guys i used to work for bank of america in San Jose Costa Rica , specifically in the credit card department , and i do know what I am writing here. Bank of America is exploiting their employees in San Jose Costa Rica , they are making them work long hours whiteout no rest at all , and paying them very miserable salaries, These people are a bunch of scumbags i HATE them and despise them with all my guts! they are making their employees take an overwhelming amount of calls per day, An average customer service representative takes around 350 calls in a 7 hours day shift!!!! these sons of bi**ches are burning in hell , they are the worst company here in San Jose Costa Rica to work for!! they are slavering people here!