Last week, we wrote about the hollow-ness of Pinkberry’s swirls, and a reader who is less lazy than we decided to email the company. We’ve just heard back from that reader, who got a response from Pinkberry HQ. Looks like someone’s in trouble!
I am sorry that your Pinkberry was hollow in the middle. This is an on-going training issue that we have been working on for a while. Would you be able to give me the location that you received the hollow pinkberry, and I will follow up further with that location, and I would like to offer you a medium 3 item combo on me for the inconvenience. Without your feedback we could not get better.
Looking forward to hearing from you soon.
Sr. Manager of Operations
2122 W Washington Blvd
Los Angeles CA., 90018