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MTA shifts transit updates to 311 | Village Voice

New York

MTA shifts transit updates to 311


Mayor Bloomberg announced today that travel information questions which were previously handled by MTA call centers will now be handled at 311. Previously, 311 was forwarding the 370,000 MTA-related calls they already get to MTA operators, and people calling directly had to choose from sixty different contact numbers on the MTA website.

Service bulletins for NYCTA are also available online.

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