We’ve been hearing reports from all over the East Village and the Lower East Side that basically no one has had cable or Internet for the last day or so. The conspiracy-minded among us might think that this has something to do with the crooked super holding Time Warner hostage on Second Avenue, but the reality is much more boring: according to Time Warner rep Bobby Amirshahi, fiber damage occurred near Baxter and Grand Streets. Oh.
As for when you’ll all get your precious cable TV and Internet connection back? According to Amirshahi, it should be back on by the end of the day.
According to a tipster on the Lower East Side, Time Warner’s helpline has been down all day, though their Twitter account has been “surprisingly helpful.”
DNA Info says there are 20,000 people affected. Sucks!
Things to do if your Internet/cable is out:
In the meantime, go visit someone uptown.
Update 4:57 p.m.: A new statement from Time Warner: “Most customers are back online as of 4 p.m. today and the remainder will be online quite soon. Also, we’ll automatically credit all cable customers affected by this outage.”
Go to Runnin’ Scared for more Voice news coverage.