All of which speaks to the underlying tension of trying to win landlord repairs through bank pressure. Banks, of course, would prefer to be left alone; but they also need community support. "Banks are always looking to have a tenant association or group to put on the front of their brochure to show what a service they're doing in the community," says Justin Foley of the NWBCCC. "If they want to take a picture of tenants wearing bank hats, that's fine. So long as we're getting what we want, we don't have any problem with that."