I would really be interested to see a follow up. This is an important topic, a part of NYC life that always manages to stay below the effective change horizon. Untold numbers of poor children and elderly suffer inhumane hardships due to greed. I know people who never have hot water. I grew up this way. I was burned many times carrying pots full of boiling water from kitchn to bthrm at 10 years old. The horror of living with rats and roaches in your refidgerator when you dont have enough to eat. When you makw a game of killing roaches. When you protectect spiders because they r our friends my father would say. The catch roaches. The in manhatten slu crimminality ms has remained a constant for two centuries. Can we get the difinative story on this abomination from the Voice. I hope.